These Terms of Service (“Terms”) govern your access to and use of Popup Hub, including our website, mobile experiences, and related services (collectively, the “Platform”). The Platform is offered to users in Canada. By creating an account or using the Platform, you agree to these Terms.
1. The Platform
Popup Hub is operated by Tipsy Fox Creations Inc.. Popup Hub provides software that helps shoppers discover markets, vendors apply for booth space, and coordinators publish and manage events. Popup Hub is a technology platform—not the organizer of any in-person market unless explicitly stated in writing.
2. Accounts and eligibility
- You must provide accurate registration information and keep your account credentials secure.
- You must be at least 18 years old, or the age of majority in your jurisdiction, to register.
- Coordinators and vendors are responsible for their own licenses, permits, insurance, tax obligations, and compliance with local health and safety rules.
3. Payments and fees
Certain booth fees, platform fees, or auction transactions may be processed through integrated payment partners such as Square. Pricing displayed at checkout is authoritative. Refunds, when applicable, follow the coordinator's published policy and applicable payment-network rules.
Coordinators and vendors must accurately record booth payments within the Platform dashboard. Intentionally circumventing platform fee structures—such as failing to mark vendors as paid to avoid applicable processing—violates these Terms and may result in reduced platform visibility, account suspension, or other enforcement action.
4. No partnership
Using the Platform does not create a joint venture, partnership, employment, franchise, or agency relationship between Popup Hub and any user, coordinator, vendor, or shopper. Coordinators and vendors remain independent parties. Popup Hub does not direct day-to-day booth operations, hiring, or on-site staffing for third-party events.
5. User content and conduct
You retain ownership of content you upload (for example, business descriptions, product photos, and logos). You grant Popup Hub a limited license to host, display, and transmit that content solely to operate the Platform. You agree not to upload unlawful, misleading, or infringing material, and not to interfere with Platform security or other users.
6. Platform intellectual property
The Platform, including all software, source code, object code, algorithms, user interfaces, designs, documentation, trade secrets, and the Popup Hub, HubGrid, HubGuard, and Vendor Passport names and branding (collectively, “Platform IP”), is owned by Tipsy Fox Creations Inc. and its licensors and is protected by Canadian and international copyright, trademark, and other intellectual property laws.
Subject to these Terms, Tipsy Fox Creations Inc. grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for its intended purpose. This license does not permit you to copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, disassemble, or create derivative works from any part of the Platform IP, except where applicable law expressly permits such activity and cannot be waived by contract.
7. Prohibited uses
You agree not to, and not to assist others to:
- Scrape, crawl, harvest, or bulk-extract data from the Platform using automated means (bots, scripts, or similar tools) without our prior written consent.
- Reverse engineer, decompile, or attempt to derive the source code, underlying algorithms, or non-public APIs of the Platform.
- Circumvent access controls, authentication, rate limits, or security measures.
- Use Platform data, listings, or APIs to build or operate a competing marketplace or coordinator service without authorization.
- Remove, obscure, or alter copyright, trademark, or proprietary notices on the Platform.
8. Copyright and infringement reports
If you believe content on the Platform infringes your copyright or other intellectual property rights, send a written notice to legal@popuphub.app including:
- Identification of the copyrighted work or rights claimed to be infringed.
- Identification of the material on the Platform and its location (URL or description).
- Your contact information and a statement of good-faith belief that use is not authorized.
- A statement, under penalty of perjury where applicable, that the information in the notice is accurate and that you are authorized to act on behalf of the rights holder.
We may remove or disable access to reported material and terminate repeat infringers where appropriate under the Copyright Act (Canada) and these Terms.
9. Limitation of liability
To the fullest extent permitted by applicable law, Popup Hub and its officers, directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, goodwill, or business interruption arising from your use of the Platform or attendance at any third-party event listed on the Platform.
Popup Hub's total cumulative liability to you for any claims arising out of or relating to these Terms or the Platform is limited to the greater of (a) the total amount you paid to Popup Hub in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) zero dollars (CAD $0) if you are on a free or beta tier and have not paid platform fees during that period.
Some jurisdictions do not allow certain liability exclusions; in those cases, our liability is limited to the minimum extent required by law.
10. Disclaimers
The Platform is provided on an “as is” and “as available” basis. Popup Hub does not guarantee uninterrupted service, error-free listings, or the quality, safety, or legality of any coordinator-run event or vendor offering.
11. Governing law and jurisdiction
These Terms are governed by the laws of the Province of Alberta and the applicable federal laws of Canada, without regard to conflict-of-law principles.
You agree that the courts located in Alberta, Canada, have exclusive jurisdiction over disputes arising from these Terms, except where mandatory consumer-protection rules in your home province or territory require a different forum.
12. Survival
Sections relating to Platform intellectual property, prohibited uses, copyright reports, limitation of liability, disclaimers, governing law, and survival itself continue in effect after your account is closed or you stop using the Platform.
13. Changes
We may update these Terms from time to time. Material changes will be posted on this page with an updated “Last updated” date. Continued use after changes become effective constitutes acceptance of the revised Terms.
14. Contact
For contractual notices or legal inquiries, contact legal@popuphub.app.